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CLASSES
"Excellence In The Workplace" Basic Employee Training Class

Sesson 3: Empowering Your Asset—Your Employees Class Outline

What You Will Learn

• Leadership…10 qualities every leader must have to succeed and 7 qualities every leader must avoid at all costs.
• Who are your customers? How-to recognize and foster relationships with the 3 most important customer groups.

Session 3 Class Outline
Selling Good Ideas
• Being a Champion
• Only You Can Do It
• Making It Happen
• Understanding the Fulcrum
Incentives/Acknowledgment/Rewards/Motivation
Empowerment

Who Are Your Customers?
Leadership
Culture
Replacement File
FAQ:
Q: How are classes taught?

A: We offer three class option. 1. Online classes (recommended) 2. On-site at our facility 3. On-site at your facility

Q: Why do you recommend online classes?
A: Traditional on-site seminars are most common for continuing education but knowledge is quickly lost because there is no time aloted to retain knowledge learned.

For this reason we offer online classes where there is time to ponder, think, write, commment on and internalize these vital skills.

Online classes give the student plenty of time to read each part of the assigment and write a response then comment on other students responses...something not obtainable in other forms classes...providing superior retention.

Q: What are the lengths of the classes?
A: Each class lasts one week. Content can be viewed and reviewed 24 hours a day Monday through Saturday. Class discussion is closed Saturday 12:00 AM PST.

SESSION 1 SESSION 2 SESSION 3
Your Greatest Asset
Your Employees
Strengthening Your Asset
Your Employees
Empowering Your Asset
Your Employees
120 minutes
- 2—60 min. classes
120 minutes
- 2—60 min. classes
120 minutes
- 2—60 min. classes

SESSION 4 SESSION 5 SESSION 6
The Psychology
of a customer
Using Your Asset
Customer Service
Using Your Asset
Strategy Building
120 minutes
- 2—60 min. classes
120 minutes
- 2—60 min. classes
120 minutes
- 2—60 min. classes

For more information on classes call today and we'll send you a complete outline of each just for asking. For pricing click here >>

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